Our Help Desk and Support team are available round the clock to resolve service issues quickly and efficiently using highly-skilled resources and sophisticated proprietary tools. The team aims to answer all calls within 60 seconds, meet stringent SLAs and maximize first-call resolution.
Our Global Service Center is equipped with the latest support tools and technologies to speed resolution.
Complete online ticketing, reporting and tracking keep you informed on progress.
We can provide full or part-time outsourced helpdesk support for your organization.
Our white-label help desk service can supplement your in-house support team with custom greetings, custom email signatures, reports and compliance with your SLAs.